Communication
Simply Said
Jay Sullivan
9 min read 6 key ideasPremium
Most workplace communication fails not because people lack intelligence, but because they focus on themselves — their expertise, their data, their credibility — instead of what the listener actually needs to hear.
A practical guide to communicating effectively at work, built around a simple model: focus on the listener's needs rather than your own need to prove expertise, and keep your message simple without oversimplifying it.
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