Surrounded by Idiots

Thomas Erikson

Most conflict isn't really disagreement — it's a clash of communication styles. This book gives you a simple four-color framework for recognizing those styles instantly, and adjusting how you communicate with each one.

A behavior-based framework using four colors — red, yellow, green, and blue — to explain why people misunderstand each other so often at work and at home, and how adapting your communication style to each type can dramatically reduce friction.