Facilitator's Guide to Participatory Decision-Making

Sam Kaner

Every group decision goes through a confusing, messy middle phase. This book shows facilitators how to navigate that "Groan Zone" productively, rather than rushing past it.

Built around the "Diamond of Participatory Decision-Making," this guide helps facilitators understand and navigate the messy, confusing middle phase of group decisions — the "Groan Zone" — as a necessary step toward genuinely sustainable agreement.