No Rules Rules

Reed Hastings, Erin Meyer

Netflix's system, in one loop: hire only outstanding people, get them giving each other blunt feedback, and then remove the rules — because rules are for teams you don't trust.

Netflix's co-founder and an INSEAD professor explain the company's unusual culture: increase talent density, then increase candor, then progressively remove controls — vacation policy, expense approvals, decision sign-offs — replacing rules with context.