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Nine Lies About Work
Business

Nine Lies About Work

Marcus Buckingham, Ashley Goodall

4.1 (9200) 8 min read 5 key ideasPremium

Two workplace researchers challenge widely-accepted management practices (forced rankings, 360 feedback, standardized competency models), arguing they're built on flawed assumptions.

Read the summary

Key takeaways

  • Common Workplace Management Assumptions Often Lack Genuine Supporting Evidence
  • Rigid Long-Term Planning Often Proves Less Effective Than Assumed
  • Cascading Organizational Goals Often Fail to Produce Intended Alignment Benefits
  • Frequent, Specific Attention From Team Leaders Matters More Than Formal Annual Review Processes
  • Apply This Evidence-Based Understanding to Reconsider and Improve Your Own Organizational Practices

Action checklist

  • Ask one team member this week what they need to do their best work, instead of assuming

Final takeaway

The authors' closing invitation: apply the evidence-based understanding developed throughout the book — regarding planning, goal cascading, and feedback frequency — to reconsider and potentially improve your own organizational management practices, moving beyond unexamined conventional assumptions toward more genuinely evidence-supported approaches.

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