Psychology
Emotional Intelligence
Diane Coutu, Daniel Goleman, David Kopans, Sheila Heen, Douglas Stone, Jeffrey A. Sonnenfeld, Andrew J. Ward, Shawn Achor, Michelle Gielan
3.9 (3400) 8 min read 5 key ideas
A curated anthology (Harvard Business Review-style) collecting essays by Daniel Goleman and others on applying emotional intelligence in leadership and work.
Key takeaways
- Emotional Intelligence Is a Learnable Business Capability
- Self-Awareness as the Foundation for Other EI Capabilities
- Managing Difficult Emotions in High-Stakes Leadership Moments
- Positive Emotional Culture Drives Organizational Performance
- Developing Emotional Intelligence Requires Ongoing Deliberate Practice
Action checklist
- Name the specific emotion you're feeling right now, more precisely than 'good' or 'bad'
- Pause before reacting to a trigger today, and choose your response deliberately
Final takeaway
The collection's closing message across its multiple contributors: apply the specific frameworks and practices covered throughout — self-awareness building, high-stakes emotional regulation, positive culture cultivation — as an ongoing, deliberate practice, understanding emotional intelligence development as a genuine professional skill-building process requiring sustained effort.
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